AI Automation for Customer & Operations
Budget: $30 – $250 USD
I’m planning a full-cycle AI roll-out that tackles two fronts at once: customer insight and back-office efficiency.
First, on the customer side, the goal is to capture every comment, review and support message we receive, run it through a sentiment and topic-extraction model, and deliver clear, actionable reports. I need an end-to-end pipeline that pulls data from our chat, email and social channels, stores it in a usable format, applies NLP techniques for sentiment analysis, and feeds the results to a real-time dashboard my team can easily read—preferably built with something lightweight like Streamlit, Power BI or Looker Studio.
Second, inside the company, I want to streamline three internal workflows:
• Gestão de estoque – forecast stock levels and generate automatic reorder alerts in our ERP.
• Processamento de dados – replace manual spreadsheet work with Python or R scripts that clean, merge and visualise data.
• Automações administrativas – small but time-consuming tasks such as invoice matching, report generation and email notifications, ideally handled through RPA or low-code tools.
I will provide API keys, sample databases and access to our current systems; you deliver documented code, integration guides and a quick training session for my staff. Clean, well-commented Python is preferred, though I’m open to other stacks if they fit the job.
First, on the customer side, the goal is to capture every comment, review and support message we receive, run it through a sentiment and topic-extraction model, and deliver clear, actionable reports. I need an end-to-end pipeline that pulls data from our chat, email and social channels, stores it in a usable format, applies NLP techniques for sentiment analysis, and feeds the results to a real-time dashboard my team can easily read—preferably built with something lightweight like Streamlit, Power BI or Looker Studio.
Second, inside the company, I want to streamline three internal workflows:
• Gestão de estoque – forecast stock levels and generate automatic reorder alerts in our ERP.
• Processamento de dados – replace manual spreadsheet work with Python or R scripts that clean, merge and visualise data.
• Automações administrativas – small but time-consuming tasks such as invoice matching, report generation and email notifications, ideally handled through RPA or low-code tools.
I will provide API keys, sample databases and access to our current systems; you deliver documented code, integration guides and a quick training session for my staff. Clean, well-commented Python is preferred, though I’m open to other stacks if they fit the job.