Voice Support CRM via n8n

I need a working proof-of-concept Voice Agent CRM whose entire logic runs on an n8n instance that I host. The system’s core goal is customer support, so the voice agent must effortlessly answer FAQs, open or update tickets, and, when necessary, transfer a live call to a human agent.

Key expectations
• n8n will orchestrate every step—speech-to-text, intent detection, CRM updates, and call routing—so the workflows you build have to be easily readable and fully documented inside the editor.
• Scheduling flows should connect to Google Calendar; if you can keep the design flexible enough to plug in Outlook or Apple Calendar later, even better.
• Tickets can live in a lightweight built-in board, a fresh Postgres table, or a customary help-desk SaaS as long as your approach is clear and API driven.
• I’m open to whichever voice stack you prefer (Asterisk, Twilio Voice, Dialogflow CX, Kaldi, etc.) provided it works smoothly with n8n’s HTTP nodes or custom function nodes.

Deliverables
– Exported n8n workflow JSON with annotations
– README explaining required env variables, external services, and how to add new support intents
– A short demo video or live walkthrough proving FAQ replies, ticket creation/update, live call transfer, and Google Calendar booking all function end-to-end

I’ll spin up the server, give you SSH and n8n credentials, and take it from there once your hand-off checklist is complete.