AI Virtual Receptionist (n8n + ElevenLabs + Cal.com)

I am looking for an experienced automation specialist to build a production-ready AI virtual receptionist using n8n workflows, ElevenLabs voice agents, and Cal.com scheduling.

No custom software development is required.
This project must be built using existing tools and integrations, not Python, Dialogflow, or custom backend services.

The AI agent will manage our phone line end-to-end and handle both inbound and outbound calls.

Core Responsibilities
Inbound Call Handling

Answer inbound calls professionally

Guide callers through:

scheduling appointments

canceling appointments

rescheduling appointments

Seamlessly transfer calls to a live staff member when requested

Handle polite fallbacks and edge cases (no availability, unclear intent, etc.)

Respect office hours and after-hours behavior

Outbound Call Handling

Place automated outbound calls to:

confirm upcoming appointments

remind clients of scheduled consultations

follow up with potential clients after an initial consultation

Configurable timing and retry logic

Capture call outcomes (answered, voicemail, no answer)

Trigger notifications or next steps based on results

Required Tooling (Must Have Experience)

You must have real, hands-on experience with:

n8n (workflow automation, webhooks, routing logic)

ElevenLabs (AI voice agents, prompts, tool usage)

Cal.com (availability, booking, cancellations, status)

This project does not involve:

Python

Dialogflow

Custom backend servers

GCP / AWS deployments

Quality & Reliability Expectations

Because this system will sit at the center of a professional-services office, the following are critical:

Stable, production-ready workflows

Natural, professional conversational flow

Proper error handling and fallback logic

Clean separation between inbound, outbound, and escalation paths

I am specifically looking for someone who has already shipped AI voice agents into real-world use, not prototypes.

Knowledge Transfer (Required)

This is not a black-box delivery.

You must:

Walk me through the full architecture

Explain:

n8n workflows

ElevenLabs agent setup

Cal.com integration logic

inbound vs outbound call flows

Show me how to:

modify appointment logic

adjust office hours

change follow-up sequences

troubleshoot common issues

Provide documentation and/or recorded walkthroughs

I am familiar with n8n, ElevenLabs, and Cal.com and want to be able to maintain and extend the system myself.

Acceptance Criteria (Live Demo Required)

The project will be considered complete when you demonstrate on a test number:

A caller successfully scheduling an appointment

A caller asking for a human and being transferred to live staff

An automated outbound call confirming an appointment, with outcome logged

How to Apply

Please include:

A brief description of AI voice agents you’ve deployed in production

Confirmation of hands-on experience with n8n, ElevenLabs, and Cal.com

Whether you are comfortable teaching and documenting the system

Any demos, screenshots, or recordings (if available)

I am ready to start immediately once I find the right fit.