n8n Marketing & Support Automation

I want my entire customer-facing workflow to run through n8n so I can focus on growth instead of juggling tools. Here’s the picture I have in mind:

WhatsApp
• Automatically answer incoming questions with templated or AI-generated replies.
• If the query turns into a sales opportunity, trigger a real-time call-back flow or hand-off to a live agent.
• Send scheduled or event-driven marketing broadcasts that stay within WhatsApp policy.

Instagram
• Detect new DMs and comments, reply with predefined answers or escalate to me when the intent is high value.
• Schedule and post marketing content pulled from a Google Sheet or CMS.
• Handle voice/video call requests the same way we do on WhatsApp so no lead is lost.

Email
• Funnel web-form and direct email enquiries into the same pipeline, tag them, and kick off follow-up sequences.

Cross-channel logic
Every incoming touchpoint should create or update one unified contact record, apply basic lead scoring, and notify me (Slack, Telegram, or email—whichever is quickest for you to wire up). Outbound campaigns need simple A/B tracking so I can see which messages convert.

Deliverables
1. Fully documented n8n workflows covering the WhatsApp, Instagram, and Email scenarios above.
2. Environment-ready import files (JSON) plus a brief video or README explaining how to add credentials and tweak message text.
3. A half-hour live hand-over session to walk me through troubleshooting and future edits.

If something I described requires an extra node, webhook, or third-party API, point it out and I’ll secure the accounts. The setup has to be stable enough for daily use and written so a non-developer like me can tweak copy or timing later without breaking the flows.