AI Chatbot & Ticketing Setup for SaaS
Budget: €30 – €250 EUR
I need an AI chatbot and ticketing system set up for my SaaS business. The bot should connect to Facebook, Instagram, X (formerly Twitter), TikTok, and our website live chat. Its primary function will be responding to DMs and creating support tickets when needed.
Key Requirements:
- Connect to multiple platforms.
- Respond to DMs and comments.
- Create support tickets as necessary.
- Train on existing manuals, FAQs, and blog content.
- Easy updating of the knowledge base.
- Basic chatbot flows and a welcome message.
- Short guide for managing the system.
Please suggest the best tools for the setup.
Ideal Skills & Experience:
- Experience with AI chatbots.
- Familiarity with ticketing systems.
- Knowledge of social media platforms.
- Ability to create and manage knowledge bases.
Launch goal: 1–2 weeks.
Key Requirements:
- Connect to multiple platforms.
- Respond to DMs and comments.
- Create support tickets as necessary.
- Train on existing manuals, FAQs, and blog content.
- Easy updating of the knowledge base.
- Basic chatbot flows and a welcome message.
- Short guide for managing the system.
Please suggest the best tools for the setup.
Ideal Skills & Experience:
- Experience with AI chatbots.
- Familiarity with ticketing systems.
- Knowledge of social media platforms.
- Ability to create and manage knowledge bases.
Launch goal: 1–2 weeks.