Fasttag App and Website Development

Job ID: 38439000

Budget: ₹75,000 – ₹150,000 INR

Super Admin/Agent Panel In-House User Management
 Create, update, delete, and manage in-house users.
 Assign roles and permissions to in-house users.
 Track user activity logs.
Category Management
 Create, update, and delete categories.
 Assign and manage categories for different products or services.
 Associate dealers and orders with specific categories.
Dealer Management
 CRUD operations for dealer profiles (create, read, update, delete).
 Status management of dealers (active, inactive, suspended).
 View detailed information for each dealer, including performance metrics.
Order Management
 View and manage orders placed by dealers.
 Track order status (pending, approved, shipped, delivered, expired).
 Approve FastTag cards and set expiration dates.
 Bulk approval and management of orders.
 Integration with Third-Party Delivery Services for shipping and tracking.
 Integration with third-party APIs for order validation and processing.
Reports Management
 Generate and download payment reports.
 Filter and generate reports by vendor or dealer.
 View summary reports for orders, payments, and dealer performance.
 Schedule and automate report generation.
Dealer App Management
 Manage app banners (create, update, delete).
 Push notifications to dealer apps (create and schedule notifications).
 Manage app settings and configurations.
 Analytics and monitoring for app usage and performance.
Ticket Management
 View and manage support tickets raised by dealers.
 Assign tickets to support agents or teams.
 Track ticket status and resolution timelines.
 Automated ticket classification and priority assignment.
 Maintain a knowledge base for common issues and solutions.

History Management
 View the history of FastTag recharges.
 Track and audit recharge transactions.
 Generate recharge history reports.
Dealer App
Authentication Management
 Secure login and registration for dealers.
 Two-factor authentication (2FA) for enhanced security.
 Forgot password and account recovery features.
Request for FastTags
 Dealers can request new FastTags.
 Track the status of FastTag requests.
 Upload and manage required documents for FastTag issuance.
 Integration with third-party FastTag API for approval and processing.
Order Management
 View orders categorized by status (in progress, approved, expired).
 Order details and history view.
 Notifications for order updates and status changes.
 Integration with Third-Party Delivery Services to provide real-time tracking and updates.
Ticket
Raise Option
 Dealers can raise support tickets for any issues.
 View status and history of raised tickets.
 Attach documents or screenshots to tickets.
Third-Party FastTag API Integration
 Seamless integration with third-party APIs for FastTag approval.
 Upload and validate mandatory documents.
 Real-time status updates from the FastTag provider.
Additional Points
 Security & Compliance
 Implement role-based access control (RBAC) for both the admin panel and dealer app.
 Ensure data encryption in transit and at rest.
 Compliance with relevant data protection regulations (e.g., GDPR, CCPA).
 Performance Monitoring
 Implement analytics to monitor system performance and usage patterns.
 Alerts and notifications for system anomalies or issues.
 Scalability
 Ensure the architecture supports scalability for increasing users and data volume.
 Optimize database queries and server-side logic for performance.
 User Experience (UX)

 Focus on intuitive UI/UX design for both the admin panel and dealer app.  Responsive design to ensure compatibility across devices and screen sizes.  Testing & Quality Assurance
 Comprehensive testing (unit, integration, end-to-end) for all features.
 User acceptance testing (UAT) before deployment.
 Documentation & Training
 Provide detailed documentation for system use and administration.
 Training sessions for in-house users and dealers on using the system.
Technology Stack
 Frontend: React.js (Admin Panel), React Native/Flutter (Dealer App)
 Backend: Node.js
 Database: MongoDB
 APIs: Integration with third-party FastTag providers and delivery services
 Hosting: Cloud-based hosting with auto-scaling capabilities
Timeline Estimate
 Phase 1: Requirements Gathering & Design (5-10 days)
 Detailed feature requirements
 UI/UX design and prototyping
 Phase 2: Core Development (3-4 weeks)
 In-house user management, category management, dealer management
 Dealer app authentication and order management
 Phase 3: Third-Party Integration (2-3 weeks)
 FastTag API integration
 Delivery service integration
 Payment gateway
 Otp
 Phase 4: Testing & Quality Assurance (1-2 weeks)
 Unit, integration, and end-to-end testing
 UAT and feedback incorporation
 Phase 5: Deployment & Training (1 weeks)
 Deployment on cloud infrastructure
 Training for in-house users and dealers


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