Google AppSheet App for Airbnb hosting company
Budget: $30 – $250 AUD
We are an airbnb host and have many airbnb properties. We would like an app that would help our business and caters for different users.
The app would download/sync through JSON API or receive webhook any new guest contact details and new bookings/booking modifications/booking deletions from the property management system (Beds24) so it has those details available for it's functionality.
User 1: Guest/Customer. Guest is able to view the booking information (address, map, check-in date/check-out date), upload their ID and sign terms and conditions, view the house manual (wifi, parking instructions) and see the check-in instructions. If guest has paid the security deposit then depending on the property they can receive the lockbox code or request a check-in person to check them in (depending on the property) and see how far away they are on a map. After checking in they can lodge a maintenance request or cleaning request which then can be assigned to a cleaning staff or maintenance staff.
User 2: Cleaning staff. Each booking would create a cleaning task on the booking's checkout date. The cleaner can see which dates they are needed at which property. The app would show us the cleaner's location, when they started cleaning, when they finished cleaning, and provide the cleaner a checklist of things to tick off and a place to upload before photos, after photos and photos of the keys. The cleaner would mark when the job is complete. The cleaner can create new cleaning jobs, add additional cleaning time to the current task or also log separate property maintenance issues which could be assigned to a maintenance staff.
User 3: Maintenance staff. The app would show the maintenance person the issue with a photo, then when they visit the property they can log additional maintenance or cleaning issues, or resolve the issue and log a before and after photo and mark it complete. The app tracks their location also.
User 4. Check-in staff. For the properties that don't have lockboxes a person would come to check the guest in. They would be able to see the guest details and the time the guest has requested to check-in. They would be able to approve or counter-propose a new time to meet the guest. They could lodge a cleaning issue or maintenance issue which then could be assigned to a cleaner or maintenance person.
The app would download/sync through JSON API or receive webhook any new guest contact details and new bookings/booking modifications/booking deletions from the property management system (Beds24) so it has those details available for it's functionality.
User 1: Guest/Customer. Guest is able to view the booking information (address, map, check-in date/check-out date), upload their ID and sign terms and conditions, view the house manual (wifi, parking instructions) and see the check-in instructions. If guest has paid the security deposit then depending on the property they can receive the lockbox code or request a check-in person to check them in (depending on the property) and see how far away they are on a map. After checking in they can lodge a maintenance request or cleaning request which then can be assigned to a cleaning staff or maintenance staff.
User 2: Cleaning staff. Each booking would create a cleaning task on the booking's checkout date. The cleaner can see which dates they are needed at which property. The app would show us the cleaner's location, when they started cleaning, when they finished cleaning, and provide the cleaner a checklist of things to tick off and a place to upload before photos, after photos and photos of the keys. The cleaner would mark when the job is complete. The cleaner can create new cleaning jobs, add additional cleaning time to the current task or also log separate property maintenance issues which could be assigned to a maintenance staff.
User 3: Maintenance staff. The app would show the maintenance person the issue with a photo, then when they visit the property they can log additional maintenance or cleaning issues, or resolve the issue and log a before and after photo and mark it complete. The app tracks their location also.
User 4. Check-in staff. For the properties that don't have lockboxes a person would come to check the guest in. They would be able to see the guest details and the time the guest has requested to check-in. They would be able to approve or counter-propose a new time to meet the guest. They could lodge a cleaning issue or maintenance issue which then could be assigned to a cleaner or maintenance person.