AI Voice Agent for Real Estate -- 2

Job ID: 39155092

Budget: $10 – $30 USD

Project Overview
This project will develop a fully automated AI-powered voice calling agent that acts as a real estate sales representative. The AI will autonomously call leads, engage in human-like conversations, qualify prospects, and update a centralized dashboard with call summaries, lead statuses, and conversation insights.

The system will use:

OpenAI Whisper for Speech-to-Text (STT) to accurately transcribe conversations.
11 Labs API for Text-to-Speech (TTS) to generate highly realistic AI voice responses.
A dynamic dashboard to track leads, call status, and follow-ups.
Core Functionalities
1. Lead Management & CSV Upload System
CSV Upload Feature: Users can upload a CSV file with the following lead details:
Lead Name
Phone Number
Real Estate Requirement (e.g., “Looking for a 2BHK in New York”)
Lead Status (Not Contacted, In Progress, Completed)
All leads are stored in the dashboard, categorized by call status:
Not Called Yet
Call In Progress
Call Completed (Cold, Warm, Hot Lead)
2. AI-Powered Automated Calling
AI initiates calls to leads stored in the system.
Real-time conversational AI using GPT-4 / fine-tuned LLM to simulate human-like conversations.
Text-to-Speech (TTS): 11 Labs API for natural voice responses.
Speech-to-Text (STT): OpenAI Whisper for accurate transcriptions.
AI handles objections, asks relevant questions, and adapts its responses dynamically.
3. Smart Lead Qualification & Categorization
AI analyzes responses and classifies leads into:
Cold Lead (Not interested or unavailable)
Warm Lead (Interested but needs follow-up)
Hot Lead (Highly interested and ready for action)
Sentiment Analysis: AI detects engagement level based on tone, keywords, and response patterns.
AI-driven lead scoring system predicts the probability of lead conversion.
4. Interactive & Real-Time Analytics Dashboard
Lead Tracking System
Lead Table displaying:
Lead name, phone number, call status, call transcript summary, and last interaction date.
Real-time Status Updates:
Color-coded tags (Not Called, In Progress, Completed).
Search & Filter Options to quickly find specific leads.
Call Insights & Summaries
Click-to-View Conversation:
Admins can view full call transcripts and auto-generated call summaries.
Lead Engagement Score: AI assigns scores based on call quality.
Follow-up Scheduling: AI suggests the best time for follow-ups based on user response.
5. Follow-up Automation & Notifications
AI schedules follow-ups for warm leads.
SMS/WhatsApp Integration for sending post-call messages, reminders, and property details.
Integration with Calendars & CRM systems for better workflow automation.
6. Compliance & Call Recording
All calls are recorded & stored for quality assurance.
Call opt-out options for compliance (DND requests).
GDPR-compliant data security ensuring lead privacy