Unblock Freelancer.com Payment

Job ID: 38802403

Budget: $250 – $750 USD

I provided my services on Freelancer.com and successfully completed my project. The client cleared the milestone payment, and it was marked as released on my Freelancer account. I even have proof in the form of screenshots showing the payment was released.

According to Freelancer’s policy, the first withdrawal takes 15 days. I patiently waited the required 15 days, but when I attempted to withdraw my funds, I was informed that my postal code was incorrect. I promptly updated the postal code, yet I then received a message stating that my payment was blocked.

When I contacted Freelancer support, I was told that the issue was related to the client’s account and that my payment would remain locked until the client resolves the issue. However, this situation is completely unfair to me. I delivered the project as agreed, the payment was released to my account, and I met all withdrawal requirements. Why is my payment being withheld due to an issue with the client’s account?

This experience is extremely frustrating and disappointing. After waiting 15 days and following all platform policies, I am now facing unnecessary delays and obstacles. What is my fault in this situation? Why is Freelancer penalizing the service provider when the client’s account has issues?

I urge Freelancer to resolve this issue immediately and release my payment. If such practices continue, I cannot recommend this platform to anyone and will seriously consider leaving it altogether. Freelancer must prioritize supporting its service providers and ensuring fairness in such situations.