Shopify Checkout Drop Issue – High Add to Cart but Low Checkout Completion (India Store)

Job ID: 40220686

Budget: ₹600 – ₹1,500 INR

I have a Shopify dropshipping store (India market) and I am facing a serious conversion issue.

Current situation:

Add to Cart rate is very high (~29%)

Reached checkout is extremely low (~0.6%)

Completed checkout is almost 0%

This clearly indicates a checkout / trust / UX problem, not an ads issue.

What I need:

Analyze product page + cart + checkout flow

Identify why users drop before checkout

Fix mobile checkout issues (OTP, COD visibility, shipping shock, form length, trust badges)

Optimize product page for Indian customers

Improve checkout conversion rate

Requirements:

Experience with Shopify India stores

Knowledge of COD optimization

CRO (Conversion Rate Optimization) experience

Must work on mobile-first checkout

Deliverables:

Fixed checkout flow

Improved trust elements

Clear COD visibility

Faster & simpler checkout experience

I will provide store access and analytics screenshots.