Resolve Google Play Developer Account Issues
Budget: $30 – $250 USD
Status: Restricted developer account
Your developer profile and all apps were removed from Google Play. Your developer account is still accessible in Play Console, but you will be unable to publish any apps until you fix the following issue(s).
View policy status
Issue found: You didn't complete account verifications before your deadline
You didn't complete account verifications in Play Console before your deadline.
To help keep users safe, Google removes developer profiles and apps from Google Play if we find issues with the account or the information provided. To learn more about developer verifications, visit Play Console Requirements and the Play Console Help Center.
Issue details
We found an issue in the following area(s):
Developer verification enrollment
To fix this issue, the account owner must complete account verifications in Play Console. After fixing this issue, you may also be required to fix other issues with your developer account before your account and apps are reinstated. These will be shown on your Play Console home page. Learn more
Complete account verification
About the Play Console Requirements
Google Play wants to provide safe and wonderful app experiences for our users and a great opportunity for all our developers to be successful.
You must complete account verifications in Play Console, including providing the following details:
D-U-N-S number, if registering as an organization
a phone number for Google Play users to contact you (organizations only)
an email address for Google Play users to contact you
a phone number and email address for Google to contact you
an official document to verify your identity
an official document to verify your organization (organizations only)
Visit Play Console Requirements and the Play Console Help Center for more information about developer verifications.
Your developer profile and all apps were removed from Google Play. Your developer account is still accessible in Play Console, but you will be unable to publish any apps until you fix the following issue(s).
View policy status
Issue found: You didn't complete account verifications before your deadline
You didn't complete account verifications in Play Console before your deadline.
To help keep users safe, Google removes developer profiles and apps from Google Play if we find issues with the account or the information provided. To learn more about developer verifications, visit Play Console Requirements and the Play Console Help Center.
Issue details
We found an issue in the following area(s):
Developer verification enrollment
To fix this issue, the account owner must complete account verifications in Play Console. After fixing this issue, you may also be required to fix other issues with your developer account before your account and apps are reinstated. These will be shown on your Play Console home page. Learn more
Complete account verification
About the Play Console Requirements
Google Play wants to provide safe and wonderful app experiences for our users and a great opportunity for all our developers to be successful.
You must complete account verifications in Play Console, including providing the following details:
D-U-N-S number, if registering as an organization
a phone number for Google Play users to contact you (organizations only)
an email address for Google Play users to contact you
a phone number and email address for Google to contact you
an official document to verify your identity
an official document to verify your organization (organizations only)
Visit Play Console Requirements and the Play Console Help Center for more information about developer verifications.