Next-Gen Smart Retail Platform

1. Project Objective:
The objective of this project is to design, develop, deploy, and support a complete end-to-end digital platform that enables customers to browse, order, and receive products seamlessly, while enabling internal teams to manage products, inventory, drivers, orders, and analytics efficiently.

2. Platform Components:
The platform consists of the following major components:
• Customer Website
• Customer Mobile Application
• Driver Mobile Application
• Backend Microservices System
• Admin Web Portal

3. Customer Website – Detailed Scope
The customer website will serve as the primary digital storefront. It must be responsive, SEO-friendly, and optimized for performance across devices. Key Functional Modules:
• Product catalog with categories, subcategories, variants, sizes, images, and stockavailability
• Advanced search and filtering (price, size, color, availability)
• User authentication via mobile OTP and email
• Customer profile management with multiple saved addresses
• Shopping cart and checkout workflow
• Multiple delivery options (Normal, Nearby Driver, In-Person Visit)
• Vans tracking(near by vans)
• Request drivers to location
• Secure payment gateway integration (UPI, cards,COD)
• Order confirmation, invoices, and real-time order tracking
• Email and SMS notifications

4. Customer Mobile Application – Detailed Scope
The customer mobile application will be developed for Android and iOS platforms using a cross-platform framework such as Flutter. The app will offer a fast, intuitive, and location-aware shopping experience.
Key Features:
• Mobile-optimized UI/UX
• Push notifications for offers and order updates
• Location-based nearby delivery discovery
• Saved carts and quick reordering
• Secure in-app payments
• Live order tracking
• And More...

5. Driver Mobile Application – Detailed Scope
The driver application is strictly for company-employed drivers and will manage delivery and visit operations. Key Features:
• Secure driver login using OTP and device binding
• Assigned order list and visit requests
• Accept/reject delivery assignments
• Google Maps navigation and route optimization
• OTP-based delivery confirmation
• Van-level inventory visibility and updates
• Daily performance and delivery summaries
• And More...

6. Backend System Architecture
The backend system will follow a microservices-based architecture using Spring Boot. Each service will
communicate via secure REST APIs and internal JWT authentication.
Core Services:
• User Service (customers, drivers, admins)
• Product & Inventory Service
• Product distribution Service
• Order Management Service
• Delivery & Location Service
• Payment Service
• Analytics & Reporting Service
• And More...

7. Admin Web Portal – Detailed Scope
The admin portal will provide full operational control to internal staff.
Modules:
• Product and category management
• Variant, size, and pricing control
• Warehouse and van-level inventory management
• Order monitoring and manual overrides
• Driver onboarding, assignment, and tracking
• Sales reports, performance dashboards, and analytics

8. Non-Functional Requirements
• High security with role-based access control
• Scalable and cloud-ready architecture
• API documentation usingSwagger
• Comprehensive logging and error handling
• Performance optimization and caching
• Clean,maintainable, and well-documented code
• Thoroughly tested codes

9. Deliverables & Expectations
• Complete source code (frontend, backend, mobile apps)
• Database schemas and configuration files
• API documentation
• Deployment and environment setup guides
• Knowledge transfer and optional post-launch support