KaamSetu Digital Construction Marketplace
Budget: ₹250,000 – ₹500,000 INR
PRODUCT REQUIREMENTS DOCUMENT (PRD)
1. Product Name
(Working Title): KaamSetu
A digital marketplace for construction and contractor services
2. Objective
To build a platform that connects customers with verified contractors and skilled workers for construction, repair, and maintenance services.
The platform aims to:
Simplify the process of hiring contractors
Provide transparent pricing and service details
Ensure trust through verification and reviews
Generate revenue through commissions and premium services
3. Target Users
3.1 Customers
Homeowners
Individuals undertaking renovations
Small-scale builders
Property managers
3.2 Service Providers
Independent contractors
Electricians
Plumbers
Masons
Painters
Construction laborers
4. Service Categories
4.1 Construction & Masonry
6
Brickwork
Plastering
Foundation work
RCC (Reinforced Cement Concrete)
4.2 Electrical Services
Wiring installation
Switchboard repair
Appliance installation
Electrical maintenance
4.3 Plumbing Services
Pipe installation
Leak repair
Bathroom fittings
Water tank installation
4.4 Finishing & Interior Work
6
Painting
Tile installation
False ceiling
Interior finishing
5. Core Features
5.1 Customer Application
Browse services by category
Search and filter by location, price, and rating
View contractor profiles (experience, portfolio, ratings)
Request quotes or book services directly
Secure online payments
Real-time job tracking
In-app chat or call functionality
Ratings and reviews after job completion
5.2 Service Provider Application
Profile creation with skills and experience
Upload portfolio (images/videos of past work)
Set pricing or provide quotations
Receive and manage job requests
Accept or reject bookings
Earnings dashboard and payment history
5.3 Admin Panel
Contractor verification and onboarding
Booking and transaction management
Commission configuration
Dispute resolution system
User and service analytics dashboard
6. Revenue Model
Commission per transaction (recommended: 5–15%)
Featured listings for service providers
Subscription plans for contractors (premium visibility)
Advertisements (future phase)
7. User Flow
7.1 Customer Flow
Register/Login
Select service category
Enter job details and location
View pricing or receive bids
Book service
Track job progress
Make payment
Provide rating and review
7.2 Service Provider Flow
Register and create profile
Submit documents for verification
Receive job notifications
Accept or bid on jobs
Complete service
Receive payment
8. Key Differentiators
Focus on construction-specific services (niche positioning)
Verified and skilled workforce
Transparent pricing or bidding system
Local language support (e.g., Hindi, Marathi)
Portfolio-based hiring (before/after work visibility)
9. Technology Stack (Suggested)
Frontend: Flutter (cross-platform mobile app)
Backend: Node.js or Firebase
Database: MongoDB or Firestore
Payments Integration: Razorpay / UPI
Cloud Services: AWS or Google Cloud
10. Risks and Challenges
Ensuring service quality and reliability
Building user trust in early stages
Standardizing pricing across providers
Managing disputes and refunds
Contractor onboarding and retention
11. MVP (Minimum Viable Product)
Initial Launch Strategy:
Target one city (e.g., Pune)
Offer limited services:
Electrical
Plumbing
Painting
Basic features:
Service listing
Booking system
Contractor profiles
12. Future Roadmap
AI-based cost estimation
Material procurement integration
Full construction project management
Contractor bidding marketplace
Subscription-based maintenance services
13. Market Context
Platforms like Urban Company have validated the demand for service marketplaces. However, there is still opportunity in focusing specifically on construction and contractor-based services, particularly in local and semi-urban markets.
1. Product Name
(Working Title): KaamSetu
A digital marketplace for construction and contractor services
2. Objective
To build a platform that connects customers with verified contractors and skilled workers for construction, repair, and maintenance services.
The platform aims to:
Simplify the process of hiring contractors
Provide transparent pricing and service details
Ensure trust through verification and reviews
Generate revenue through commissions and premium services
3. Target Users
3.1 Customers
Homeowners
Individuals undertaking renovations
Small-scale builders
Property managers
3.2 Service Providers
Independent contractors
Electricians
Plumbers
Masons
Painters
Construction laborers
4. Service Categories
4.1 Construction & Masonry
6
Brickwork
Plastering
Foundation work
RCC (Reinforced Cement Concrete)
4.2 Electrical Services
Wiring installation
Switchboard repair
Appliance installation
Electrical maintenance
4.3 Plumbing Services
Pipe installation
Leak repair
Bathroom fittings
Water tank installation
4.4 Finishing & Interior Work
6
Painting
Tile installation
False ceiling
Interior finishing
5. Core Features
5.1 Customer Application
Browse services by category
Search and filter by location, price, and rating
View contractor profiles (experience, portfolio, ratings)
Request quotes or book services directly
Secure online payments
Real-time job tracking
In-app chat or call functionality
Ratings and reviews after job completion
5.2 Service Provider Application
Profile creation with skills and experience
Upload portfolio (images/videos of past work)
Set pricing or provide quotations
Receive and manage job requests
Accept or reject bookings
Earnings dashboard and payment history
5.3 Admin Panel
Contractor verification and onboarding
Booking and transaction management
Commission configuration
Dispute resolution system
User and service analytics dashboard
6. Revenue Model
Commission per transaction (recommended: 5–15%)
Featured listings for service providers
Subscription plans for contractors (premium visibility)
Advertisements (future phase)
7. User Flow
7.1 Customer Flow
Register/Login
Select service category
Enter job details and location
View pricing or receive bids
Book service
Track job progress
Make payment
Provide rating and review
7.2 Service Provider Flow
Register and create profile
Submit documents for verification
Receive job notifications
Accept or bid on jobs
Complete service
Receive payment
8. Key Differentiators
Focus on construction-specific services (niche positioning)
Verified and skilled workforce
Transparent pricing or bidding system
Local language support (e.g., Hindi, Marathi)
Portfolio-based hiring (before/after work visibility)
9. Technology Stack (Suggested)
Frontend: Flutter (cross-platform mobile app)
Backend: Node.js or Firebase
Database: MongoDB or Firestore
Payments Integration: Razorpay / UPI
Cloud Services: AWS or Google Cloud
10. Risks and Challenges
Ensuring service quality and reliability
Building user trust in early stages
Standardizing pricing across providers
Managing disputes and refunds
Contractor onboarding and retention
11. MVP (Minimum Viable Product)
Initial Launch Strategy:
Target one city (e.g., Pune)
Offer limited services:
Electrical
Plumbing
Painting
Basic features:
Service listing
Booking system
Contractor profiles
12. Future Roadmap
AI-based cost estimation
Material procurement integration
Full construction project management
Contractor bidding marketplace
Subscription-based maintenance services
13. Market Context
Platforms like Urban Company have validated the demand for service marketplaces. However, there is still opportunity in focusing specifically on construction and contractor-based services, particularly in local and semi-urban markets.