Instagram Bug: Receiving Messages Issue -- 2

Job ID: 38290674

Budget: $30 – $250 USD

I'm currently facing an issue on my Instagram account where I'm unable to receive messages from users unless I follow them. This issue is happening across all platforms (both web and mobile app).
I have to add that I tried the usual solutions like switching off and then on in the messaging control, but nothing worked. I need a proper solution, or at least an explanation of what's causing it.

I'm looking for a professional who can help me resolve this bug. It's not an extremely urgent issue, but I would like it fixed within a week.

Ideal Skills:
- Proficient in Instagram's API and system.
- Prior experience in debugging social media platforms.
- Ability to troubleshoot and resolve issues across different platforms.
- Good communication skills and ability to provide clear updates on the progress.