GCC COD Seller CRM -- 2
Budget: $5,000 – $10,000 USD
* Project Goal
Build a SaaS-ready, multi-tenant COD Seller Operating System for GCC online sellers.
This is a Lean MVP (30–45 days) focused on operational execution — not a full enterprise SaaS.
* Core System Flow
Vendor → Product Approval → Inventory → Lead Import → Call Center → Barcode → Delivery → COD → Ledger → Payout → Reporting
* Mandatory Architecture
Shared DB with strict company_id isolation
Role-Based Access Control (RBAC)
Ledger-based financial engine (event-driven transactions)
Configurable cost engine (no hardcoded logic)
Indexed DB for fast filtering
* Key Modules (MVP Only)
1 Vendor Product Onboarding
Product submission + approval workflow
Auto-generated Product Code / Batch ID
Warehouse activation + notification
2 Inventory
SKU + batch tracking
Reserved stock logic
Movement logs
3 Lead Import
Excel / CSV template
Validation (duplicates, stock, product match)
Auto assignment to Call Center
4 Call Center
Confirm / Cancel / Follow-up
Order lifecycle engine
5 Order Barcode & Label
Auto barcode/QR generation
Printable PDF label (single + bulk)
Scannable warehouse flow
6 Delivery Module
Internal drivers
External courier upload
Partial COD support
7 Finance & Ledger
Event-based ledger entries
Dynamic balance calculation
Vendor payout logic
Soft-lock after settlement
8 ROI Calculator (Optional)
Standalone analytical tool
Manual ad spend input
CPA / ROI / Net profit calculation
* Global Filtering (Critical)
System must allow search/filter by:
Vendor ID
Product Code / Batch
Order ID
Phone
Status
Date range
Country
Exportable results required.
* Super Admin Controls
User management
Dynamic role builder
Permission matrix (view / edit / export / delete)
Country & warehouse restriction
Field-level restrictions
Full activity log
*** Security Requirements
Secure password hashing
CSRF protection
SQL injection prevention
Immutable ledger entries
Soft delete only
HTTPS enforced
Automated backups
*** Delivery Requirements
30–45 days
Milestone-based payments
Weekly progress updates
60 days free bug fixing
Cloud deployment (AWS / DigitalOcean) or ......
---- Not Included in MVP
Subscription billing
Advanced automation
AI features
Full procurement engine
Mobile app
* Final Objective
Deliver a stable, scalable, COD-first operational system —
clean architecture, strong financial logic, and ready for future SaaS expansion.
Build a SaaS-ready, multi-tenant COD Seller Operating System for GCC online sellers.
This is a Lean MVP (30–45 days) focused on operational execution — not a full enterprise SaaS.
* Core System Flow
Vendor → Product Approval → Inventory → Lead Import → Call Center → Barcode → Delivery → COD → Ledger → Payout → Reporting
* Mandatory Architecture
Shared DB with strict company_id isolation
Role-Based Access Control (RBAC)
Ledger-based financial engine (event-driven transactions)
Configurable cost engine (no hardcoded logic)
Indexed DB for fast filtering
* Key Modules (MVP Only)
1 Vendor Product Onboarding
Product submission + approval workflow
Auto-generated Product Code / Batch ID
Warehouse activation + notification
2 Inventory
SKU + batch tracking
Reserved stock logic
Movement logs
3 Lead Import
Excel / CSV template
Validation (duplicates, stock, product match)
Auto assignment to Call Center
4 Call Center
Confirm / Cancel / Follow-up
Order lifecycle engine
5 Order Barcode & Label
Auto barcode/QR generation
Printable PDF label (single + bulk)
Scannable warehouse flow
6 Delivery Module
Internal drivers
External courier upload
Partial COD support
7 Finance & Ledger
Event-based ledger entries
Dynamic balance calculation
Vendor payout logic
Soft-lock after settlement
8 ROI Calculator (Optional)
Standalone analytical tool
Manual ad spend input
CPA / ROI / Net profit calculation
* Global Filtering (Critical)
System must allow search/filter by:
Vendor ID
Product Code / Batch
Order ID
Phone
Status
Date range
Country
Exportable results required.
* Super Admin Controls
User management
Dynamic role builder
Permission matrix (view / edit / export / delete)
Country & warehouse restriction
Field-level restrictions
Full activity log
*** Security Requirements
Secure password hashing
CSRF protection
SQL injection prevention
Immutable ledger entries
Soft delete only
HTTPS enforced
Automated backups
*** Delivery Requirements
30–45 days
Milestone-based payments
Weekly progress updates
60 days free bug fixing
Cloud deployment (AWS / DigitalOcean) or ......
---- Not Included in MVP
Subscription billing
Advanced automation
AI features
Full procurement engine
Mobile app
* Final Objective
Deliver a stable, scalable, COD-first operational system —
clean architecture, strong financial logic, and ready for future SaaS expansion.