Comprehensive Restaurant Management Platform

Job ID: 39135235

Budget: $1,500 – $3,000 USD

Description:
We are building a comprehensive platform for restaurants and coffee shops to manage online bookings, QR-code menus, pickup orders, and dine-in services. The platform will include features for customers, restaurants, and admins, with a focus on user-friendly design and real-time functionality.

A. Customer-Facing Features
QR-code Integration:

Customers scan QR codes to view menus, place orders, and make payments.

Location-Based Search:

Find nearby restaurants based on the user’s location.

Restaurant Opening Hours:

Display opening and closing hours for each restaurant.

Table Booking:

Book tables for dine-in (with a 1-hour slot for gatherings).

Call Waiter:

Option for customers to call a waiter via the app.

Discount Coupons:

Apply discount coupons during checkout.

Loyalty Program:

Earn and redeem loyalty points for discounts or free items.

Gift Cards:

Purchase and redeem gift cards.

Order History:

View past orders and receipts.

Feedback and Ratings:

Leave feedback and ratings for restaurants.

Tax Calculation:

Automatically calculate taxes during checkout.

Print Bill:

Option to print bills for dine-in customers.

B. Restaurant-Facing Features
Menu Management:

Update menus, prices, and pictures in real-time.

POS Integration (Tablet):

Tablet app for restaurant staff to manage orders and bookings.

Table Management:

Manage table availability and bookings.

Performance and Growth Tracking:

Track key metrics like order volume, revenue, and customer retention.

Discount and Coupon Management:

Create and manage discount coupons.

Loyalty Program Management:

Set up and manage loyalty points and rewards.

Gift Card Management:

Issue and manage gift cards.

Tax Settings:

Configure tax rates for different regions.

Printing:

Print bills and receipts directly from the tablet.

C. Notification System
WhatsApp Notifications:

Real-time updates for bookings, orders, and payments.

In-App Notifications:

Push notifications for order updates and promotions.

D. Admin-Facing Features
Management Dashboard:

Monitor restaurant performance, orders, and subscriptions.

Analytics:

Track key metrics like order volume, revenue, and customer retention.

Subscription Management:

Manage subscription plans (Basic, Plus, Premium).

24/7 Support:

Provide 24/7 customer support for restaurants and customers.

E. Additional Features
Payment Integration:

Support for Stripe, PayPal, Zain Cash, and other local payment methods.

Multi-Language Support:

Support for multiple languages (e.g., Arabic, English).

Accessibility:

Ensure the platform is accessible to users with disabilities.