Unified Inbox Setup and Management
Budget: $30 – $250 AUD
I need help with instructions and set up of shared inboxes in my organisation so that when i am working with my subcontractors, offshoring partners and outsourced partners we can manage client needs in an efficient and effective way.
I use Google Workspace, but my partners use a variety of Google and Microsoft.
Here are the requirements:
- I want one email address to give to each client to use for frequent communication (for example, weekly bookkeeping) (for example, x @emaildomain.io)
- Clients will email this email address.
- My partners will need to access this inbox and/or recieve a copy of the email.
- I need to have visibility over all communication in and out.
- Partners need to be able to respond from that inbox email (eg my offshore partner who's normal domain is @offshoring.com needs to be able to respond as x @emaildomain.io with a standard email signature)
- My Partners need to be able to manage access to this inbox, ideally, without needing to have a completely different thing open. For example, if they use gmail for emails but Outlook as thier email platform, they should be able to see the inbox in thier list of inboxes in Outlook.
- I need instructions to be able to help my partners set this up on thier end, if they are Google or Microsoft email based.
Additionally, i need each of my partners to have an email address in my domain that they can use to communicate with my clients directly. Again, they should not need to log into a different platform or otherwise in order to do this, we should be able to have them choose the 'from' email address that has the appropriately branded signature to go too.
I use Google Workspace, but my partners use a variety of Google and Microsoft.
Here are the requirements:
- I want one email address to give to each client to use for frequent communication (for example, weekly bookkeeping) (for example, x @emaildomain.io)
- Clients will email this email address.
- My partners will need to access this inbox and/or recieve a copy of the email.
- I need to have visibility over all communication in and out.
- Partners need to be able to respond from that inbox email (eg my offshore partner who's normal domain is @offshoring.com needs to be able to respond as x @emaildomain.io with a standard email signature)
- My Partners need to be able to manage access to this inbox, ideally, without needing to have a completely different thing open. For example, if they use gmail for emails but Outlook as thier email platform, they should be able to see the inbox in thier list of inboxes in Outlook.
- I need instructions to be able to help my partners set this up on thier end, if they are Google or Microsoft email based.
Additionally, i need each of my partners to have an email address in my domain that they can use to communicate with my clients directly. Again, they should not need to log into a different platform or otherwise in order to do this, we should be able to have them choose the 'from' email address that has the appropriately branded signature to go too.