Customer Care Executive

I am in need of a customer care executive with exceptional communication skills. This role primarily involves handling phone support queries, so proficiency in verbal communication is a must.

Job Responsibility -
Answers inquiries and clarifies desired information
Determines requirements by working with customers
Sell, Cross-sell and upsell products.
Providing detailed product information to customers through email / chat / calls
Informing the customer about updates, deals, offers, promotions, policies
Communicating with customers through various channels
Provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Process orders and transactions
Maintain accurate records of customer interactions
Follow up with customers to ensure satisfaction
Collaborate with other departments to resolve issues
Ensure compliance with customer service standards





Desired Candidate -
Fluency in English speaking
Customer-focused and attentive
Knows MS Word, MS Excel



Perks and benefits -
High Growth opportunities