Copy Typing & Data Support

A backlog of printed reports, order forms, and reference sheets needs to be re-created digitally with absolute accuracy. The work centres on copy typing these printed materials into editable Word and Excel files, then transferring the data into my existing spreadsheets and CRM so everything stays searchable and up to date.

While inputting the data, I also need routine customer-service coverage: replying to basic email enquiries, confirming order details, and logging any follow-up actions. The tone must stay friendly, concise, and professional so our response quality remains consistent.

Microsoft Word, Excel, and Google Sheets are the primary tools, and familiarity with simple ticket or inbox systems will help you move smoothly between data entry and customer queries.

Deliverables
• Digital copies of all printed documents, error-free and formatted to match the originals
• Updated spreadsheets / CRM records reflecting every entry made
• A brief daily log summarising customer interactions and outstanding items

Accuracy, confidentiality, and timely turnaround are the key success metrics for this project.