Technical Integration Manager (Online Gaming)

Job Description
The Technical Integration Manager is responsible for working closely with customers on integration projects (B2B) while demonstrating strong customer commitment and a great team spirit. This position will act as the technical expert for products and solutions in both new customer integrations as well as existing customers´ enhancement projects and manage communication between internal and external stakeholders on technical matters.
 
Responsibilities
•            Technical integration of gaming software provider software and products & solutions with all involved internal departments, partners and customers
•            Client consultancy in technical aspects of the company's products and integration
•            Constantly monitor and report on progress of the project to all stakeholders
•            Participate in testing and implementation of project results in a manner, which is in accordance with procedures
•            Implement and manage project changes and interventions to achieve project outputs
•            Provide technical assistance for other departments, such as Sales Department, Support Department
•            If necessary, to prepare the documentation of products, procedures and programs
•            Coordinating with customer-side technicians, developers and project managers
•            Investigations relating to existing customer integrations and identifying relevant information for optimizing the customer experience
•            Constantly working towards added efficiencies and process improvements


Qualifications
·       Ability to work independently
·       Back-end integration (SOAP/REST/API services & other protocols, techniques)
·       Databases (Microsoft SQL server)
·       Integration projects
·       Technical skills (Experience with systems, servers and server logs, domain knowledge)
·       Agile methodologies (Scrum, Kanban)
·       Front-end integration (HTML5 & other web languages, techniques)
·       Excellence in handling technical discussions and coordinate tasks with customers
·       Project management experience
·       Continuous improvement
·       Motivated, prompt and organized
·       Planning, arranging and prioritizing competences
·       Willingness to learn, fast thinker, desire for improvements
·       Being able to ‘get things done’
·       Good team player
·       Strong English communication skills, written and verbal
·       Experience in the online gaming industry is necessary