Outlook 2013 Send/Receive Fix

Job ID: 40305861

Budget: $10 – $30 AUD

Outlook 2013 has suddenly stopped sending or receiving any messages for me, yet it throws no visible error codes. I have already run through the usual quick fixes—profile repair, account re-authentication, and even a brief run of ScanPST—but the mailbox remains silent.

I need someone who truly understands the 2013 desktop client, its account settings, .pst/.ost behaviour, and the finer points of connectivity with IMAP/SMTP or Exchange servers. Your task is to pinpoint what is blocking mail flow, apply a clean solution, and prove that new messages can both leave and arrive without issue.

Deliverables
• Diagnostic report summarising root cause
• Step-by-step actions you took (registry edits, profile rebuilds, server tweaks, etc.)
• Confirmation screenshots or log excerpts showing successful send/receive tests

If you can walk me through any long-term maintenance tips once we’re done, even better. I’m ready to grant remote access as soon as we agree on a plan.