program not opening

Hello, I have a program that is not supported by the developer any longer. I updated the program to the newest version and now, when I try to load the program I get an error that says "error in accessing transfer library". At the top of the error box, it says "library startup check error". I do not have the source code for the program, only the .exe file and all of the database files. I need someone who might understand what this means and can help fix the error.