Customer Service Incident Tracker Development
Budget: ₹1,500 – ₹12,500 INR
I need an experienced MS Access developer to transform my current Excel incident tracker into a form-based MS Access tracker. This is for my existing business and will be used primarily for tracking customer service incidents.
Key Features:
- Incident Logging and Status Updates: The tracker should allow for easy logging of incidents and tracking their status in real-time.
- Automated Notifications: I need a system that can send automated notifications for certain incidents or updates.
- Reporting and Analytics: The ability to generate reports and perform analytics on the data is crucial.
Ideal Skills and Experience:
- Extensive experience with MS Access is a must.
- Familiarity with customer service incident tracking would be advantageous.
- Skills in creating automated systems and analytics tools within MS Access.
- Previous work transforming Excel sheets into MS Access trackers will be highly regarded.
Key Features:
- Incident Logging and Status Updates: The tracker should allow for easy logging of incidents and tracking their status in real-time.
- Automated Notifications: I need a system that can send automated notifications for certain incidents or updates.
- Reporting and Analytics: The ability to generate reports and perform analytics on the data is crucial.
Ideal Skills and Experience:
- Extensive experience with MS Access is a must.
- Familiarity with customer service incident tracking would be advantageous.
- Skills in creating automated systems and analytics tools within MS Access.
- Previous work transforming Excel sheets into MS Access trackers will be highly regarded.