Troubleshoot Microsoft 365 Email Issue + ProofPoint
Budget: $30 – $250 USD
I'm currently facing an email deliverability issue with Microsoft 365. Both sending and receiving emails are problematic (sending is bad - they are not received and there is no notice) and this is affecting my work significantly.
Key Points:
- Experience needed with Microsoft 365: I need someone who is adept at troubleshooting Microsoft 365's email system. You should be able to identify and rectify problems that might be causing these deliverability issues.
- Both Outlook Desktop and Web: The issue is impacting both the desktop and web versions of Outlook. You should be comfortable navigating both platforms and understanding their nuances.
Please note:
- Recent Changes: I haven't made any recent changes to my email settings or configurations. So, the problem lies elsewhere.
- Pragmatism: As this issue is affecting my work, I'm looking for a freelancer who can jump on this quickly and efficiently.
Ideal skills:
- Microsoft 365 troubleshooting
- Proficiency in both Outlook Desktop and Web
- Strong problem-solving and analytical capabilities
- Excellent communication skills, providing clear updates throughout the process.
Please let me know what tools you would use to troubleshoot and fix this issue. I have done a lot of work myself tracking down the issue but I need someone who understand it more than me and can take it further.
Key Points:
- Experience needed with Microsoft 365: I need someone who is adept at troubleshooting Microsoft 365's email system. You should be able to identify and rectify problems that might be causing these deliverability issues.
- Both Outlook Desktop and Web: The issue is impacting both the desktop and web versions of Outlook. You should be comfortable navigating both platforms and understanding their nuances.
Please note:
- Recent Changes: I haven't made any recent changes to my email settings or configurations. So, the problem lies elsewhere.
- Pragmatism: As this issue is affecting my work, I'm looking for a freelancer who can jump on this quickly and efficiently.
Ideal skills:
- Microsoft 365 troubleshooting
- Proficiency in both Outlook Desktop and Web
- Strong problem-solving and analytical capabilities
- Excellent communication skills, providing clear updates throughout the process.
Please let me know what tools you would use to troubleshoot and fix this issue. I have done a lot of work myself tracking down the issue but I need someone who understand it more than me and can take it further.