Microsoft 365 License Management & Support – Screen Sharing Based Assistance for SMB

Project Description:
We are a small (10 people) sized company seeking a reliable IT partner to assist with Microsoft 365 license management and support. The work will be done remotely via screen sharing sessions only — no direct admin access will be provided.

Scope of Work:

Assist and supervise Microsoft 365 license purchases from designated vendors.
Configure Microsoft 365 admin panel settings, including license assignments and user management, during client-controlled screen sharing sessions.
Support removal of existing license management provider access.
Add licenses for new users as requested.
Provide technical support related to Microsoft 365 services (mail setup, user accounts, troubleshooting).
Support will be on-demand and charged hourly; no fixed monthly fees.

Requirements:
Proven experience managing Microsoft 365 for SMBs.
Ability to work collaboratively via Microsoft Teams with cameras on.
Strong communication skills in English.
Understanding of GDPR and data privacy compliance.
Located preferably in Jaipur or India, with good availability during Indian business hours.

Additional Information:
Estimated initial setup: 6–10 hours.
Ongoing support as-needed on hourly basis.
Clear communication and transparency on pricing mandatory; no hidden fees.

Please provide your experience, hourly rates, and availability when applying.