Microsoft 365 L1/L2 Endpoint Support
Budget: ₹1,250 – ₹2,500 INR
Provide day-to-day L1/L2 assistance for our Microsoft 365 tenant with an emphasis on modern endpoint management. I need you to keep Windows, macOS and mobile devices compliant, secured and fully functional through Intune (Endpoint Manager) while coordinating closely with my internal IT team.
Typical tasks include onboarding and retiring devices, pushing configuration profiles, resolving sign-in or application issues and tuning compliance policies. Because our identity layer sits in Microsoft Entra ID, you will also adjust and troubleshoot multi-factor authentication, conditional access rules and user lifecycle actions whenever they affect device health or user experience. Exchange Online questions occasionally land in the queue, so an ability to trace mail flow and manage mailboxes is useful, though not the core focus.
Success for me is measured by rapid response to tickets, clear documentation in our ticketing system and zero disruption to end users across all supported platforms. If you have a solid command of Intune, Entra ID, PowerShell and the Microsoft 365 admin centers, you will feel right at home here.
Typical tasks include onboarding and retiring devices, pushing configuration profiles, resolving sign-in or application issues and tuning compliance policies. Because our identity layer sits in Microsoft Entra ID, you will also adjust and troubleshoot multi-factor authentication, conditional access rules and user lifecycle actions whenever they affect device health or user experience. Exchange Online questions occasionally land in the queue, so an ability to trace mail flow and manage mailboxes is useful, though not the core focus.
Success for me is measured by rapid response to tickets, clear documentation in our ticketing system and zero disruption to end users across all supported platforms. If you have a solid command of Intune, Entra ID, PowerShell and the Microsoft 365 admin centers, you will feel right at home here.