Fix Microsoft 365 Group Email Issue
Budget: £20 – £250 GBP
I’m looking for someone who really knows their way around Microsoft 365 Groups and the quirks that come with running mail through GoDaddy. The immediate headache: several team members can’t drag or move messages from their personal inbox into the Group inbox, while others can do it without a hitch. No error pops up—the action just quietly fails—and the problem shows up only on certain devices.
Here’s the environment you’ll walk into:
• Mail and licences are all hosted via GoDaddy-managed Microsoft 365 Business accounts.
• Outlook desktop and Outlook on the web are both in use, with the issue appearing on specific computers but not universally.
• Group permissions look standard, yet something is clearly off with how the mailbox is accepting—or rejecting—moved items.
What I need from you:
1. Identify the root cause of why moving mail into the Group inbox is blocked for some users/devices.
2. Apply or guide me through the exact fix so everyone can move messages consistently.
3. Document the steps you take (screenshots or concise notes) so I can repeat the process if it happens again.
If you’re fluent in Microsoft 365 admin centers, Exchange Online, and the GoDaddy interface—and you’ve solved silent-failure issues like this before—let’s talk. I’m ready to grant admin access for a remote session as soon as we sync up on a time.
Here’s the environment you’ll walk into:
• Mail and licences are all hosted via GoDaddy-managed Microsoft 365 Business accounts.
• Outlook desktop and Outlook on the web are both in use, with the issue appearing on specific computers but not universally.
• Group permissions look standard, yet something is clearly off with how the mailbox is accepting—or rejecting—moved items.
What I need from you:
1. Identify the root cause of why moving mail into the Group inbox is blocked for some users/devices.
2. Apply or guide me through the exact fix so everyone can move messages consistently.
3. Document the steps you take (screenshots or concise notes) so I can repeat the process if it happens again.
If you’re fluent in Microsoft 365 admin centers, Exchange Online, and the GoDaddy interface—and you’ve solved silent-failure issues like this before—let’s talk. I’m ready to grant admin access for a remote session as soon as we sync up on a time.