DNS Rescue: Microsoft Email Priority
Budget: ₹600 – ₹1,500 INR
My first concern is to keep the new Microsoft 365 mailboxes—purchased through GoDaddy—working without interruption. Right now the moment we pointed our name-servers to GoDaddy, both the old website and our ten Google Workspace addresses went dark, so we clearly have a DNS conflict.
Here is the situation in full:
• The domain was originally on Cloudflare. I no longer have the Cloudflare login, so I can’t pull the historical zone file from there.
• Website files are still on the original host; they simply aren’t resolving since the switch.
• Ten Google Workspace addresses have to come back online alongside the new Microsoft 365 accounts.
• I’m not even sure which company the domain is actually registered with, so confirming that and getting the right level of access may be part of the job.
What I need you to do:
1. Audit the current GoDaddy DNS zone and confirm the Microsoft 365 MX, SPF, DKIM, and autodiscover records are present and correct. They must stay live throughout the process.
2. Re-create or retrieve the missing A, CNAME, and TXT records that previously pointed the domain to our web server and to Google Workspace. (Historical DNS tools or Cloudflare dig archives may help.)
3. Propagate the fixed zone, test website load times, and verify that both sets of email accounts send and receive cleanly—with no SPF/DKIM failures—for at least 24 hours after the change.
Acceptance criteria
• Microsoft 365 inboxes send/receive flawlessly after DNS edits.
• Website resolves on the main domain and www. subdomain.
• All ten Google Workspace addresses pass MX toolbox checks and deliver without bouncing.
I can supply current GoDaddy login details and any server IPs you ask for. Let me know what additional access or records you need so we can move quickly; email uptime is critical.
Here is the situation in full:
• The domain was originally on Cloudflare. I no longer have the Cloudflare login, so I can’t pull the historical zone file from there.
• Website files are still on the original host; they simply aren’t resolving since the switch.
• Ten Google Workspace addresses have to come back online alongside the new Microsoft 365 accounts.
• I’m not even sure which company the domain is actually registered with, so confirming that and getting the right level of access may be part of the job.
What I need you to do:
1. Audit the current GoDaddy DNS zone and confirm the Microsoft 365 MX, SPF, DKIM, and autodiscover records are present and correct. They must stay live throughout the process.
2. Re-create or retrieve the missing A, CNAME, and TXT records that previously pointed the domain to our web server and to Google Workspace. (Historical DNS tools or Cloudflare dig archives may help.)
3. Propagate the fixed zone, test website load times, and verify that both sets of email accounts send and receive cleanly—with no SPF/DKIM failures—for at least 24 hours after the change.
Acceptance criteria
• Microsoft 365 inboxes send/receive flawlessly after DNS edits.
• Website resolves on the main domain and www. subdomain.
• All ten Google Workspace addresses pass MX toolbox checks and deliver without bouncing.
I can supply current GoDaddy login details and any server IPs you ask for. Let me know what additional access or records you need so we can move quickly; email uptime is critical.