Automation of Incoming Emails Using Microsoft Copilot Studio

Job ID: 39190224

Budget: €250 – €750 EUR

Description:
We are looking to develop a solution that automates the processing of emails sent to our central email address. The system should analyze incoming emails and automatically generate predefined responses or follow-up questions.

Project Requirements:
Development of an email automation system using Microsoft Copilot Studio.

Analysis of incoming emails based on keywords and content.

Automated generation of responses or follow-up questions.

Example: We specialize in B2B customers. When inquiries from B2C customers are received, the system should automatically send a standardized response, informing them that we serve only business customers. Additionally, the system could suggest selected partner companies for their needs.

The system should also be capable of generating follow-up questions if additional information is required before internal processing.

Only after receiving a response from the sender should the email be forwarded or handled internally.

Developer Requirements:
Proven experience with Microsoft Copilot Studio and email automation.

Knowledge in implementing AI-based analysis tools for email communication.

Ability to design efficient and reliable automated processes.

Additional Information:
Documentation of the developed solution is required.

Close coordination during the development process.

Successful collaboration could lead to further projects.

Budget: Please provide your price offer and estimated timeline.