Facebook Business Page Customer Management Expert

I'm seeking a professional to help manage customer interactions on my Facebook business page. The primary focus is responding to messages, but also assisting with setting up a system to qualify leads and manage deliveries.

Key Tasks:
- Responding to customer messages in a timely and professional manner
- Assisting with setting up a manual review process for qualifying leads
- Helping with customer follow-ups

Ideal Skills:
- Excellent communication skills
- Experience with Facebook Business pages
- Knowledge of lead qualification processes
- Customer service experience