Call Center Automation Software Development
Budget: ₹500,000 – ₹1,000,000 INR
I need a software solution to automate my call center operation. This software should have capabilities such as a CRM, integration with Zoho, Team management, call routing, a soft phone, ticket allocation, etc.
Key Features:
- CRM Integration: Seamless integration with Zoho CRM is a must.
- Call Management: Efficient call routing and soft phone functionalities.
- Team Coordination: Comprehensive team management and ticket allocation features.
Your previous experience in developing similar software will be a significant advantage. I am open to discussing your already built solutions that can be tailored to meet my needs. Please note, my call center handles both inbound and outbound calls.
Key Features:
- CRM Integration: Seamless integration with Zoho CRM is a must.
- Call Management: Efficient call routing and soft phone functionalities.
- Team Coordination: Comprehensive team management and ticket allocation features.
Your previous experience in developing similar software will be a significant advantage. I am open to discussing your already built solutions that can be tailored to meet my needs. Please note, my call center handles both inbound and outbound calls.