Outpatient Patient Coordinator Support
Budget: $2 – $8 USD
I run a busy outpatient practice and I’m looking for a remote, non-voice patient coordinator who can keep our front-end workflow running smoothly. Your core focus will be full-cycle patient coordination: booking appointments, tracking follow-ups, and arranging referrals. Everything is handled through our cloud-based EMR and secure patient portal, so you will be triaging incoming portal messages, emails, and internal task queues rather than taking phone calls.
Day-to-day you’ll log in, review new appointment requests, slot them into the schedule with the correct provider, confirm insurance details, send preparation instructions, and record each step in the EMR. After every clinic session you’ll run the follow-up report, reach out to patients who need post-visit checks or lab reminders, and update their charts. When a referral is required you’ll gather the notes, create the referral packet, obtain prior authorization if needed, and track the hand-off until we receive a consult note back.
To make sure we are on the same page, here is exactly what I expect:
• A daily appointment roster posted by 5 PM local time
• Follow-up outreach completed within 24 hours of the visit and documented in the EMR
• Referrals entered and acknowledged by the receiving office within 48 hours
If you have experience with outpatient scheduling systems, medical terminology, and HIPAA-compliant communication tools, I’d love to see how you can streamline our workflow.
Day-to-day you’ll log in, review new appointment requests, slot them into the schedule with the correct provider, confirm insurance details, send preparation instructions, and record each step in the EMR. After every clinic session you’ll run the follow-up report, reach out to patients who need post-visit checks or lab reminders, and update their charts. When a referral is required you’ll gather the notes, create the referral packet, obtain prior authorization if needed, and track the hand-off until we receive a consult note back.
To make sure we are on the same page, here is exactly what I expect:
• A daily appointment roster posted by 5 PM local time
• Follow-up outreach completed within 24 hours of the visit and documented in the EMR
• Referrals entered and acknowledged by the receiving office within 48 hours
If you have experience with outpatient scheduling systems, medical terminology, and HIPAA-compliant communication tools, I’d love to see how you can streamline our workflow.
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