Figurine Online Community Manager and Brand Ambassador Manager with Video Game and Anime Knowledge

Job ID: 32710253

Budget: $8 – $14 USD

Job Description

First 4 Figures makes awesome cool stuff from licenses such as Nintendo, SEGA, Capcom and Konami. We are looking for a community manager who is will develop our online brand presence, engage and build our online communities and create and manage our brand ambassador program.

First thing to do is check out our Facebook group: First 4 Figures Official Collectors Club and see the main community that you will be managing.

Community Manager Responsibilities:

In this role, you will report to our Marketing Manager. Duties will include;

Planning and implementing social media strategies to further our brand recognition
Growing and engaging our online communities on Facebook and Discord
Create and develop our brand ambassador and affiliates program
Liaise and work with influencers
Researching to keep an up-to-date knowledge of the industry and competitors
Monitoring our social media accounts and responding to questions and concerns
Alerting our customer service team of any technical issues or concerns noted on social media
Supporting customer service team with relaying notices and updates of technical issues
Growing our social following through various strategies
Engaging in online conversations with prospective and existing clients about our topics in our industry, products, and brand.
Planning and hosting t-chats and other online events on industry topics
Providing insights to our marketing team about industry, competitors, and relevant topics found online
Planning and leading offline events
Creating branded content to support marketing and customer service needs
Representing our brand at events and trade shows when needed

Community Manager Core Skills:

Fluency level English in written and spoken
Video Game and Anime Knowledge
Appearing on camera
Friendly personality
Corporate social media
Event planning
Discretion
Online forums
Professional writing
Content creation
Friendly personality
Interpersonal communication skills
Video creation
Presentation skills
Research