Warranty Management Software Market Analysis and Financial Modelling
Budget: ₹25,000 – ₹100,000 INR
Market analysis and business case preparation for Warranty Management software and services in India.
Market analysis scope is outline below:
- Understand present warranty management process followed by OEMs, consumer durable manufacturers and product companies (e.g. Tata Motors, Apple, Samsung, Voltas, LG, Sony, etc.) including below processes and more:
o Warranty agreement generation
o Warranty registration
o Management of warranty expiration and renewals
o Warranty claims management
o Parts inspection, ordering and supplier collaboration
o Recovery from OEMs and vendors for defective parts/ products
o Third party service providers management
o Customer service process
o Time to process warranty claims
- Understand market size for warranty management in terms of number of claims, value of claims, etc.
- Understand financial parameters of warranty management for OEMs, product manufacturers – warranty cost as % of sales, warranty cost per unit, claims frequency, % of supplier recovery, etc.
- Highlight existing warranty management softwares used by companies/ brands
- Understand companies’/ brands’ pain points in terms of managing warranty of products
- Understand implications of a single warranty management platform for end customers – benefits, likelihood of platform adoption by retail customers to manage warranty/ claims of different brands/ products on one single platform
Business Case Preparation Scope:
- Identify key costs factors/ drivers to set up SaaS-based warranty management platform for (i) companies/ brands offering warranty, (ii) Customer-0facing app to manage warranty of different brands/ products
- Estimate costs incurred to set up the above-mentioned platform and ecosystem including direct as well as indirect costs
- Identify drivers for market adoption – companies likely to adopt SaaS platform, addressable market for both B2B as well as B2C offerings highlighted in Market Analysis section
- Estimate market size for next 3, 5, 10 years
- Identify revenue streams, drivers and projections for 10-year
- Prepare 10-year business plan with key financial statements including Profit & Loss statement, Balance Sheet, Cashflow Statement
- Highlight investment required – year-on-year and peak investment
- Highlight project IRR basis prudent assumptions and market study
Market analysis scope is outline below:
- Understand present warranty management process followed by OEMs, consumer durable manufacturers and product companies (e.g. Tata Motors, Apple, Samsung, Voltas, LG, Sony, etc.) including below processes and more:
o Warranty agreement generation
o Warranty registration
o Management of warranty expiration and renewals
o Warranty claims management
o Parts inspection, ordering and supplier collaboration
o Recovery from OEMs and vendors for defective parts/ products
o Third party service providers management
o Customer service process
o Time to process warranty claims
- Understand market size for warranty management in terms of number of claims, value of claims, etc.
- Understand financial parameters of warranty management for OEMs, product manufacturers – warranty cost as % of sales, warranty cost per unit, claims frequency, % of supplier recovery, etc.
- Highlight existing warranty management softwares used by companies/ brands
- Understand companies’/ brands’ pain points in terms of managing warranty of products
- Understand implications of a single warranty management platform for end customers – benefits, likelihood of platform adoption by retail customers to manage warranty/ claims of different brands/ products on one single platform
Business Case Preparation Scope:
- Identify key costs factors/ drivers to set up SaaS-based warranty management platform for (i) companies/ brands offering warranty, (ii) Customer-0facing app to manage warranty of different brands/ products
- Estimate costs incurred to set up the above-mentioned platform and ecosystem including direct as well as indirect costs
- Identify drivers for market adoption – companies likely to adopt SaaS platform, addressable market for both B2B as well as B2C offerings highlighted in Market Analysis section
- Estimate market size for next 3, 5, 10 years
- Identify revenue streams, drivers and projections for 10-year
- Prepare 10-year business plan with key financial statements including Profit & Loss statement, Balance Sheet, Cashflow Statement
- Highlight investment required – year-on-year and peak investment
- Highlight project IRR basis prudent assumptions and market study