Thai Full-time Customer Service Opportunity
Budget: $250 – $750 USD
E-commerce/ Key- merchant/Key-account Specialist
Job Responsibilities:
1. Supply Chain Coordination: Collaborate closely with suppliers and internal teams to ensure stable product supply and competitive pricing.
2. Product Selection & Category Management: Assist in formulating product selection and assortment strategies to meet the needs of the Thai market.
3. Product Management: Participate in the product listing process, optimize product information, and enhance the shopping experience.
4. Market Trend Monitoring & Data Analysis: Track market trends, analyze sales data, and provide decision support for product optimization.
5. Key Account (KA) Management: Manage KA clients on e-commerce platforms, establish and maintain long-term relationships with merchants and business partners.
6. KM/KM Management: Drive multi-dimensional growth for merchants and brands one-commerce platforms, optimize operational strategies, and improve overall sales performance.
Job Requirements:
1. Diploma or higher qualification in any related field is preferred.
2. At least 1-2 years of experience in KA management or relevant roles in e-commerce.
Strong understanding of seller behavior, market dynamics, and pricing strategies, with the ability to quickly adapt operations based on market conditions.
3. Experience in KM/VKM management, familiar with top merchant management models, and able to independently handle key accounts and sellers.
4. Excellent communication and interpersonal skills, capable of establishing and maintaining strong relationships with merchants, suppliers, and internal teams.
5. Ability to work in a fast-paced environment and manage multiple projects simultaneously while ensuring efficient execution and implementation.
6. Language skills: Fluency in English is required; proficiency in Thai is preferred, and experience in Southeast Asian markets is a plus.
7. Hands-on execution skills, with the ability to work on data modifications and ensure business optimization is implemented effectively.
Project Requirements:
1. EOR Placement: The Candidate (Cdd) will be under the Employer of Record (EOR)
arrangement, which will be managed under the BPO (Business Process Outsourcing) provider's name.
2. Work Location: The Cdd will work directly at the client's office rather than remotely or at a vendor's location.
Please attach CV when applying
Job Responsibilities:
1. Supply Chain Coordination: Collaborate closely with suppliers and internal teams to ensure stable product supply and competitive pricing.
2. Product Selection & Category Management: Assist in formulating product selection and assortment strategies to meet the needs of the Thai market.
3. Product Management: Participate in the product listing process, optimize product information, and enhance the shopping experience.
4. Market Trend Monitoring & Data Analysis: Track market trends, analyze sales data, and provide decision support for product optimization.
5. Key Account (KA) Management: Manage KA clients on e-commerce platforms, establish and maintain long-term relationships with merchants and business partners.
6. KM/KM Management: Drive multi-dimensional growth for merchants and brands one-commerce platforms, optimize operational strategies, and improve overall sales performance.
Job Requirements:
1. Diploma or higher qualification in any related field is preferred.
2. At least 1-2 years of experience in KA management or relevant roles in e-commerce.
Strong understanding of seller behavior, market dynamics, and pricing strategies, with the ability to quickly adapt operations based on market conditions.
3. Experience in KM/VKM management, familiar with top merchant management models, and able to independently handle key accounts and sellers.
4. Excellent communication and interpersonal skills, capable of establishing and maintaining strong relationships with merchants, suppliers, and internal teams.
5. Ability to work in a fast-paced environment and manage multiple projects simultaneously while ensuring efficient execution and implementation.
6. Language skills: Fluency in English is required; proficiency in Thai is preferred, and experience in Southeast Asian markets is a plus.
7. Hands-on execution skills, with the ability to work on data modifications and ensure business optimization is implemented effectively.
Project Requirements:
1. EOR Placement: The Candidate (Cdd) will be under the Employer of Record (EOR)
arrangement, which will be managed under the BPO (Business Process Outsourcing) provider's name.
2. Work Location: The Cdd will work directly at the client's office rather than remotely or at a vendor's location.
Please attach CV when applying