Customer Needs Survey Creation -- 2
Budget: $15 – $25 USD
I need help crafting a market research survey whose single purpose is to uncover what customers truly need and expect from our produk. The survey has to be structured enough to give me quantitative data yet open-ended enough to surface insights I might miss with multiple-choice questions alone.
Here’s what I expect:
• A first draft of the questionnaire (10–15 questions) clearly aligned with the objective of understanding customer needs.
• One revision cycle after my feedback.
• A ready-to-launch version formatted in either Google Forms or SurveyMonkey—whichever you prefer—and a copy in editable Word/Docs for my records.
The target demographic is product-focused, so every question should guide respondents to think about their experience with, expectations of, and frustrations around the product itself rather than age, location, or industry. Skip the demographic filler unless it directly improves insight into the product experience.
Please keep the language simple, avoid leading questions, and make sure logic branching works flawlessly. I’d like to move quickly, so tell me how soon you could deliver the first draft and what you need from me to get started.
Here’s what I expect:
• A first draft of the questionnaire (10–15 questions) clearly aligned with the objective of understanding customer needs.
• One revision cycle after my feedback.
• A ready-to-launch version formatted in either Google Forms or SurveyMonkey—whichever you prefer—and a copy in editable Word/Docs for my records.
The target demographic is product-focused, so every question should guide respondents to think about their experience with, expectations of, and frustrations around the product itself rather than age, location, or industry. Skip the demographic filler unless it directly improves insight into the product experience.
Please keep the language simple, avoid leading questions, and make sure logic branching works flawlessly. I’d like to move quickly, so tell me how soon you could deliver the first draft and what you need from me to get started.