Consumer Insights Consultant for 3 Month Remote Contract SA

Job ID: 39404706

Budget: $25 – $50 USD

About Black Swan Data
Black Swan Data is a leading provider of data, software, and consulting services for the consumer goods industry. Our AI-powered platform helps global brands like PepsiCo and General Mills unlock powerful insights from social data to drive innovation.

We're a values-driven company committed to creating an environment where people can grow, thrive, and do their best work—wherever they are.

The Opportunity
We’re looking for a skilled Insights Consultant to join us on a 3-month freelance basis. You’ll work on exciting insight-led projects using our proprietary social data platform, helping top consumer brands understand trends and customer behavior.

This is a hands-on insights role—you'll dive into qualitative and quantitative data, build compelling narratives, and present your findings in a clear, visually engaging way.

You’ll collaborate with our Insight Directors and be supported by a wider team of consultants and associates based in Cape Town. Your focus will be on delivering quality insights across multiple consumer categories.

Responsibilities
Manage insight projects from brief to delivery
Conduct qualitative and quantitative research using social data
Analyse large datasets in Excel to identify key patterns and trends
Develop impactful, story-led presentations in PowerPoint
Collaborate with the team to ensure on-time, high-quality delivery
Share learnings and support best practice across the team
Contribute to a positive, inclusive, and engaged remote team culture

About You
4+ years’ experience in research, insights, or strategy (agency-side preferred)
Strong grasp of both qualitative and quantitative methods
Confident in Excel and experienced in working with large datasets
Skilled in creating visually polished, narrative-driven PowerPoint presentations
Excellent written and verbal communication skills
Strategic mindset – able to get to the ‘so what’ behind data
Curious, independent, and comfortable working remotely
Passionate about consumer trends, innovation, and behaviour