Conversational AI -NLP/Sentiment Analysis

I'm seeking a skilled freelancer to develop a Conversational AI specifically designed for sales automation on our website. The primary goal is to enhance user engagement by providing the information they seek, thus nurturing leads and boosting sales indirectly. This project does not require the AI to handle payments or transactions directly.

**The AI should cater to the following:**
- Understand and respond to customer inquiries related to our products and services.
- Guide users through our sales funnel by providing tailored information.
- Identify and escalate complex queries to human representatives when necessary.

**Skills and Experience Required:**
- Proficiency in AI and machine learning, specifically in natural language processing (NLP).
- Previous experience with sales automation bots.
- Strong understanding of web integration for AI platforms.
- Ability to implement conversational flows that lead to improved user engagement.
- Knowledge in analytics to track the AI's performance and adjust strategies accordingly.

**Ideal candidates will also demonstrate:**
- Attention to detail and a strong commitment to user experience.
- Creativity in solving problems and implementing conversational solutions.
- Excellent communication skills to work closely with our team for seamless integration.

The endpoint is not just to create a chatbot but to construct an intelligent, conversational sales agent that aligns with our brand tone and enhances the customer journey on our website.