Build AI Voice IVR Using Twilio + OpenAI (GPT-4o) – Staffing Support Automation
Budget: $250 – $750 USD
I'm seeking a professional with expertise in integrating AI and telecommunication systems. The project involves setting up a ChatGPT service over the phone, using Twilio's platform.
Key Project Requirements:
- Implement a system that allows me to call and interact with ChatGPT through Twilio.
- Utilize the latest features of ChatGPT for this integration ( NEW VOICE MODE ).
Description
We’re looking for a Twilio + OpenAI developer to help us build a lean, powerful AI voice agent (IVR) that can answer inbound phone calls, transcribe speech, respond using GPT-4o, and escalate to a live rep when needed.
We’re a growing hourly staffing platform (think: Uber for jobs), and want to automate common support questions like:
“Where’s my shift?”
“How do I reset my password?”
“What’s the pay rate for this job?”
This project will serve as our Tier 1 AI call assistant and will connect to a basic knowledge base (Google Sheets, or a simple hosted file) for dynamic responses.
Ideal Skills:
- Proficiency in Twilio's API and telecommunication systems.
- Experience with AI integration, particularly with ChatGPT.
- Strong understanding of telephony systems.
Please provide a detailed project proposal outlining your approach to this task. Your proposal should demonstrate your relevant experience and how you plan to deliver this project in the next few weeks.
Key Project Requirements:
- Implement a system that allows me to call and interact with ChatGPT through Twilio.
- Utilize the latest features of ChatGPT for this integration ( NEW VOICE MODE ).
Description
We’re looking for a Twilio + OpenAI developer to help us build a lean, powerful AI voice agent (IVR) that can answer inbound phone calls, transcribe speech, respond using GPT-4o, and escalate to a live rep when needed.
We’re a growing hourly staffing platform (think: Uber for jobs), and want to automate common support questions like:
“Where’s my shift?”
“How do I reset my password?”
“What’s the pay rate for this job?”
This project will serve as our Tier 1 AI call assistant and will connect to a basic knowledge base (Google Sheets, or a simple hosted file) for dynamic responses.
Ideal Skills:
- Proficiency in Twilio's API and telecommunication systems.
- Experience with AI integration, particularly with ChatGPT.
- Strong understanding of telephony systems.
Please provide a detailed project proposal outlining your approach to this task. Your proposal should demonstrate your relevant experience and how you plan to deliver this project in the next few weeks.