AI Analysis of Customer Support Calls
Budget: ₹12,500 – ₹37,500 INR
I'm seeking a professional to develop an AI bot that will scrutinize customer support calls and provide meaningful insights. The AI should be able to recognize frequent issues, product-specific concerns, and potentially other relevant patterns. Ideally, these findings will be presented in a user-friendly dashboard for consumption by stakeholders.
Key Features:
- The AI should analyze customer support calls.
- It should identify key issues and product-related problems.
- The insights should be displayed on a dashboard.
Ideal Skills:
- Proficiency in AI and machine learning.
- Experience with customer service analytics.
Experience with customer service analytics and AI development is crucial for the success of this project. A keen understanding of how to interpret these calls and the insights they can provide will be critical in setting up a system that is both effective and user-friendly.
Key Features:
- The AI should analyze customer support calls.
- It should identify key issues and product-related problems.
- The insights should be displayed on a dashboard.
Ideal Skills:
- Proficiency in AI and machine learning.
- Experience with customer service analytics.
Experience with customer service analytics and AI development is crucial for the success of this project. A keen understanding of how to interpret these calls and the insights they can provide will be critical in setting up a system that is both effective and user-friendly.