Technical Support Specialist

Our innovative and dynamic team is looking for a Technical Support Specialist who can provide the highest level of support for our internal applications while bringing experience with low-code platforms such as Weweb, Flutterflow, and Xano.
As a Technical Support Specialist, you will be responsible for resolving technical issues, managing support tickets, ensuring the quality and performance of our applications, and assisting with development using low-code tools as needed.
What do you bring to the table?
-You will provide technical support for our internal web and mobile applications
-You will manage and prioritize our support tickets and ensure timely and effective resolutions
-You will troubleshoot and resolve application issues for internal and external users
-You will work closely with our development team to address technical challenges
-If needed, you will assist in the development and maintenance of applications using low-code platforms such as Weweb, Flutterflow, and Xano
-You will be responsible for maintaining documentation and knowledge base related to technical support processes, including ticket management
-You are responsible for ensuring the continuous development and quality assurance of existing applications
-You participate in the integration of databases and API services
-You have a technical affinity for software, tools and digital devices
-Your German and English skills are excellent
-You have a sales support background and are very customer-friendly and helpful
-You are solution-oriented, responsible and have a disciplined way of working
-You are ambitious and accept every challenge flexibly