configure email to incident functionality in iTOP ITSM tool

Job ID: 31068581

Budget: ₹1,500 – ₹12,500 INR

we are trying to configure the email to incident functionality in iTOP tool, which is used in ITSM.
- already the mailbox sync into itop mail box is working.
-but, incident is not generating from the mail.
- need to configure the iTOP, so the incident starts generating.
Related categories: PHP Linux ITIL