Urgent Website SSL & Image Issue Fix
Budget: $10 – $30 AUD
We are facing a critical issue with our website, the entire site has become inaccessible to customers.
Key Details:
- The browser displays an error message indicating a security issue: "The connection for this site is not secure, thewinequeenemporium.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH".
- A designed image that was updated last week is not visible anymore.
Additional Context:
- The only recent change made was re-activating our Elementor Pro license today, which may or may not be related.
- We have made changes to content or images just prior to this issue arising.
Ideal Skills and Experience:
- Expertise in website troubleshooting, particularly with SSL and protocol issues.
- Familiarity with Elementor Pro.
- Experience with resolving image visibility issues.
- Ability to liaise with third-party hosting service if necessary.
Time is of the essence, and we appreciate your swift assistance in restoring our website to its full functionality. Thank you.
Key Details:
- The browser displays an error message indicating a security issue: "The connection for this site is not secure, thewinequeenemporium.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH".
- A designed image that was updated last week is not visible anymore.
Additional Context:
- The only recent change made was re-activating our Elementor Pro license today, which may or may not be related.
- We have made changes to content or images just prior to this issue arising.
Ideal Skills and Experience:
- Expertise in website troubleshooting, particularly with SSL and protocol issues.
- Familiarity with Elementor Pro.
- Experience with resolving image visibility issues.
- Ability to liaise with third-party hosting service if necessary.
Time is of the essence, and we appreciate your swift assistance in restoring our website to its full functionality. Thank you.