OS Ticket System Email Configuration Expert
Budget: ₹1,000 – ₹3,000 INR
I need an expert to resolve my OS Ticket email fetching and alert issues.
Key Requirements:
- Implement email notifications for new tickets and ticket responses.
- Fix authentication issues with Microsoft 365 and Zeptomail.
- Ensure outgoing SMTP is operational.
Current Situation:
- New ticket alerts and ticket response notifications need to be set up.
- Encountering 'Authentication Failed' error when connecting to email services.
- Troubleshooting steps taken: credentials have been checked and re-entered, email server settings updated, and Microsoft documentation consulted.
Ideal Skills:
- Previous experience with OS Ticket System.
- Proficient in configuring Microsoft 365 for IMAP, POP3, and SMTP.
- Familiar with Zeptomail configuration.
- CPanel management experience.
- Excellent problem-solving skills.
Key Requirements:
- Implement email notifications for new tickets and ticket responses.
- Fix authentication issues with Microsoft 365 and Zeptomail.
- Ensure outgoing SMTP is operational.
Current Situation:
- New ticket alerts and ticket response notifications need to be set up.
- Encountering 'Authentication Failed' error when connecting to email services.
- Troubleshooting steps taken: credentials have been checked and re-entered, email server settings updated, and Microsoft documentation consulted.
Ideal Skills:
- Previous experience with OS Ticket System.
- Proficient in configuring Microsoft 365 for IMAP, POP3, and SMTP.
- Familiar with Zeptomail configuration.
- CPanel management experience.
- Excellent problem-solving skills.