"Server Port 2224 Connectivity Fix"

Job ID: 37590089

Budget: $30 – $250 USD

I have encountered an issue with my GoDaddy VPS server; the control panel is not linking to the server.
Being a self-managed server, GoDaddy's support team is unable to assist.

SSH access is unavailable due to missing passwords, and I can't reset them via the GoDaddy control panel.
The only access point is the "KVM Console."

Operating System: AlmaLinux 9 with cPanel.

Please examine the attached images for an overview of my control panel:

The problem arose because port 2224 was blocked, necessitating its reopening with the command:

to re active the server ineed server expert to Run this command:

`sudo firewall-cmd --permanent --zone=public --add-port=2224/tcp`

Then execute these commands:

`sudo firewall-cmd --reload`

`sudo firewall-cmd --list-ports`

Two actions are essential:

1. Unblock port 2224 using the command.
2. Reset the WHM password via command.

Important Note:

Only experienced VPS admins should accept this project.
Inadequate experience or failure to achieve the specified goals will lead to project cancellation, regardless of effort.

This is not a task for beginners.
Reconfiguring the server is not an option.

GoDaddy support has been unhelpful.
However, the issue should be manageable for those with Linux expertise.

Initial Problem: The server abruptly lost access to the WHM and CPanel through GoDaddy, but it's still operational. Access to any site's IC panel is possible via port 2083.

After contacting GoDaddy support and opening a ticket, the sites ceased functioning entirely.
Now, only the KVM Console is accessible.

Post contacting support and several attempts, they claimed the issue was resolved, but it wasn't.

I must resolve this independently (as per GoDaddy's response).

Solution Method:

I will grant necessary permissions to access my Jawadi account.
Work will be conducted on your computer, but I will assist via ANYDESK or MEET.

Data restoration from up to a week ago is also a potential solution.

Please read the project details thoroughly to avoid misunderstandings.

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Finally, I want this server to either restore any backup, return to normal working condition, or extract any available backup.
Related categories: Linux VPS Server cPanel