Remote support Engineer

Job ID: 36246738

Budget: ₹1,250 – ₹2,500 INR

I am looking for a skilled Remote Support Engineer to provide support for hardware and software related issues. Specifically, I need assistance with Windows,Mac, software and printers hardware. The scope of work requires the support of 1-3 engineers, depending on the complexity or number of tasks that require assistance.

The Remote Support Engineer needs to have a wide range of technical knowledge and experience, ranging from troubleshooting network, WiFi problems, internet connection issues and printer setup to programming and system configuration/administration. The ideal candidate must have exceptional communication skills and the ability to work independently, as well as in a team dynamic.

The role of the Remote Support Engineer is to be the first point of contact between our customers and technical operations. You will be expected to answer questions and resolve any potential software and hardware related issues in a timely and efficient manner.

If you are the right candidate for this position, I welcome your application and look forward to seeing your credentials. Thank you!