E-commerce Email Support Specialist
Budget: $2 – $8 CAD
For my thriving e-commerce business, I'm seeking a skillful and experienced customer service professional to exclusively handle our email support.
Your role will include:
- Mainly dealing with order inquiries
- Providing customers with updates on their order status
- Communicating shipping information
- Explaining clearly return and refund policies upon request
Prior experience in customer support for e-commerce is highly desirable. Excellent written communication and problem-solving skills are essential to this role. A good understanding of the e-commerce order process, return and refund policies is required. If you possess these qualities, I look forward to hearing from you.
Your role will include:
- Mainly dealing with order inquiries
- Providing customers with updates on their order status
- Communicating shipping information
- Explaining clearly return and refund policies upon request
Prior experience in customer support for e-commerce is highly desirable. Excellent written communication and problem-solving skills are essential to this role. A good understanding of the e-commerce order process, return and refund policies is required. If you possess these qualities, I look forward to hearing from you.