Unauthorized charges on credit card
Budget: $250 – $750 CAD
Hello,
I have a BMO Mastercard that has several unauthorized charges on it. I have contacted the vendor numerous times.
In April, the vendor told me it was a payment processory" issue and I would get a refund by April 12 (I have an email to that effect).
Since then, I have not received a refund and the vendor no longer responds. BMO does not assist.
I am looking for paralegal assistance in this regard.
It has always been my understanding that disputed transactions should be addressed by the CC company and also removed from the file while the investigation proceeds.
The vendor is based in the USA and I do not have an address for the business.
I am sure BMO and other credit card companies have that information and would be able to address the vendor directly.
"Stripe" is the payent processor. They have responded, but so far, have not helped.
I have a BMO Mastercard that has several unauthorized charges on it. I have contacted the vendor numerous times.
In April, the vendor told me it was a payment processory" issue and I would get a refund by April 12 (I have an email to that effect).
Since then, I have not received a refund and the vendor no longer responds. BMO does not assist.
I am looking for paralegal assistance in this regard.
It has always been my understanding that disputed transactions should be addressed by the CC company and also removed from the file while the investigation proceeds.
The vendor is based in the USA and I do not have an address for the business.
I am sure BMO and other credit card companies have that information and would be able to address the vendor directly.
"Stripe" is the payent processor. They have responded, but so far, have not helped.