Organize Consumer Complaints and Research Filing Complaints

I need assistance organizing consumer complaint reports and researching how to file a complaint with the North Carolina Department of Justice (NCDOJ).

Task Details:
- Organize existing digital consumer complaint reports (in PDFs or Word files)
- Categorize reports into separate folders for easy access
- Conduct research on the process of filing a complaint with NCDOJ

Ideal Skills and Experience:
- Proficiency in handling digital documents
- Strong organizational skills
- Ability to conduct thorough and accurate online research