Consumer Court Case Against Ola

I bought an Ola Electric scooter and have run into a wall of unresponsive, unhelpful customer service. After weeks of unanswered tickets and circular phone calls, I’m ready to seek redress under the Consumer Protection Act 2019. I need a lawyer who has already navigated India’s district or state consumer commissions—someone who can structure a watertight filing and guide me through every procedural step until we obtain a favourable order.

My immediate priority is the paperwork: drafting the legal notice, compiling evidence, preparing the complaint with all required annexures, and e-filing it on the E-Daakhil portal. Because I haven’t issued a notice to Ola Electric yet, the first task will be to craft and dispatch that notice, giving them the statutory period to respond. From there, I want the same professional to keep me on track—clarifying court fees, ensuring affidavits are in order, and advising on any written arguments or rejoinders the bench may request.

Deliverables I expect:
• One detailed legal notice ready to send to Ola Electric.
• Complete consumer-court complaint package (statement of facts, cause of action, list of documents, verification, and affidavit) formatted for e-filing.
• Step-by-step filing guidance, including help with portal submissions, print sets, and fee calculations.
• Ongoing procedural support until the case is admitted and the first hearing date is secured.

If you know the nuances of jurisdiction selection, limitation periods, and how to frame reliefs and compensation so they stand up under scrutiny, let’s work together. Clear, timely communication is essential; I have all purchase records and correspondence ready to share as soon as we start.